FAQs of Seller

Frequently Asked Questions of Seller

Get answers to your questions about General, Fees & Charges, Managing your Account, Services.

How do I list my products on Ultimamac.com?
You can use our Web-based interface https://www.ultimamac.com/vendor to update the prices of your products.
How do I manage my orders on Ultimamac.com?
You can view your orders and manage them through “Order” inside Seller Portal (you will have access to www.ultimamac.com/seller after your complete registration). You can pack your orders and schedule pickup for our team through your Seller Portal account
How does selling on Ultimamac.com work?
Selling on Ultimamac.com is easy. First you update the prices of the products that you want to sell on Ultimamac.com marketplace. Customer sees your product and makes a purchase. You will receive a notification to ship the product. You deliver the product to the customer and confirm shipment. Ultimamac.com will deposit the funds into your bank account after deducting our fees.
What products can I sell on Ultimamac.com?
You can sell items which are added by Ultimamac.com.
What do I need to register as a seller on Amazon.in?
You will need the following information to register:
  • Your business details
  • Your contact details - email and phone number
  • Basic information about your business
  • Tax Registration Details (PAN and GST). GST Details are mandatory if you are listing taxable goods and need to be provided at the time of registration
I don’t have a website, can I still sell on Ultimamac.com?
You don't need a website to start selling on Ultimamac.com marketplace. Once you complete registration, you will have access to our Seller platform using which you can add your prices on Ultimamac.com
Can I sell outside India through Ultimamac.con marketplace?
No. At this time Ultimamac.com marketplace allows shipments only within India. I there will be any enquiries, we will let you know.
If I list my products using Sell on Ultimamac.com, will the customer know that he or she is purchasing from me on Ultimamac.com marketplace?
We will clearly indicate on our product detail pages and offer listing pages that the product is sold by you and the invoice will carry your name.
What are the charges for selling on Ultimamac.com?
We charge you when you get an order. Listing on Ultimamac.com is free.
Can I cancel my subscription?
You are free to cancel anytime.
How and when do I get paid?
Ultimamac.com will disburse payments to your bank account once a week. You will be eligible to get paid for the order 7 days after the order is confirmed as Delivered.
Do you offer protection against fraud?
Yes. Ultimamac.com helps you protect against fraudulent orders placed on your products and payment fraud
Can customers leave feedback and why is customer feedback important?
Yes. Customers can leave feedback. Maintaining a high feedback rating is a critical factor for success on Ultimamac.com. It’s the best way for customers to identify you as a trustworthy seller. Your rating appears on the Offer Listing Page and is one of the first things that customers see. In other marketplaces, we have observed that customers are more likely to purchase products from sellers with higher ratings. Your feedback rating is a key metric used by Ultimamac.com to measure your performance.
Can I talk to someone about selling on Ultimamac.com?
If you are not currently selling on Ultimamac.com and want to learn more, you call us on +91 9930825965 and provide your details. We will respond to you after reviewing your information with next steps.
Do I need GST number to sell on Ultimamac.com?
Yes. GST details are required to sell online. You need to provide GST number to Ultimamac at the time of registration.
Where can I get Ultimamac branded packaging material?
You can buy Ultimamac branded packaging material from here. You can also search for Ultimamac branded packaging material on www.ultimamac.com and select the appropriate packaging material according to your packaging requirements.
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