Payment Gateway Policy
ULTIMA TM mac assures a sincere and transparent approch to all its customers. The policy aims at offering suppport in case of any customer grievence & minimizing complaints.
We constantly endover to uphold the best of the service we can offer to our customers at all times.
ULTIMA TM mac policy on grievence redressal is as follows;
- All users are treated fairly at all times.
- Concerns raised by usres are dealt with courtsy and in timely manner.
- We constantly endover to give and uphold the best of the service we can offer
- We take care of all effienciently and fairly.
- All employees at ULTIMATM mac will work in good faith and without prejudice to the interest of the users.
We understand that customer grievence can happen due to multiple resones . It can be because of the gap between the promised service levels and the service levels actully offered and also due to the genuine technical or communication errors in the system.
Users are informed about the channels to escalate their complaints , concerns and grievences within ULTIMATM mac and their rights if they are not satisfied with the resolution of their complaints.
In order to address customer's quieres and complaints up to satisfaction ,
You can write to us at : firstname.lastname@example.org
You can also call us on +91- 9930825965